Action Learning: Collaborative Problem-Solving
Would you like to benefit from the knowledge and experience of your peers to solve problems? Could you help your peers to find potential solutions to work-based problems?

If the answer is yes to both these questions, then why not join an Action Learning Set?
Action Learning is a collaborative approach to problem solving. A group of people (usually peers) meet regularly to solve organisational problems together by sharing knowledge and experience. The group is called a set.
The Action Learning Process:
- One member of the set begins by outlining an issue that is causing them some difficulty.
- Their peers in the set ask questions and probe more deeply into the issue.
- Collectively the group reflects on the issue and the ideas brought forward in discussion to identify possible solutions and decide on an appropriate course of action.
- The member with the issue takes the solution back to their work place, and reports back to the set at the next meeting of the set.
- Following that member’s report on the outcome of their problem solving, further topics are considered by the set until all members have had the opportunity to air and solve at least one problem.
“The support and facilitation we have had for our Action Learning Set from iLearn has been excellent. We have covered varied issues from clear communication to good practice in engaging groups and have developed some excellent solutions as a group. We would thoroughly recommend Action Learning as a tool.” Saskia Ritchie, Funding and Development Manager, Bolton CVS
iLearn works to ensure the voluntary community and faith sector across Greater Manchester has a better skilled and supported workforce by offering (at little or no cost) informal learning opportunities that complement more formal learning. These include work shadowing, coaching, mentoring and action learning. iLearn also offer an ILM accredited level 3 Coaching course. If you would like to get involved, contact Stuart Vaughan, iLearn Co-ordinator at Tameside 3rd Sector Coalition
A: Tameside 3rd Sector Coalition, St Michael’s Court, St. Michael’s Square, Stamford Street, Ashton-under-Lyne, OL6 6XN.
T: 0161 339 4985
E: stuart.vaughan@t3sc.org
iLearn is being delivered by T3SC on behalf of GMVSS, with financial support from Capacitybuilders. iLearn is a GMVSS project funded by CapacityBuilders.